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lost sim card

Anonymous
Not applicable

on ‎16-11-2017 06:20

on ‎16-11-2017 06:20

i have lost my sim card.  I am abroad, so I am unable to walk into a shop to report it.  There is no option when phoning from abroad - the only option is for a stolen phone.  I am going to be abroad for over six months. There is never a chat person available I have been tring for over a week now, on and off ... Suggestions 

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MI5
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on ‎16-11-2017 06:23

on ‎16-11-2017 06:23

Lost or stolen can be reported online.
Help here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Marjo
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on ‎16-11-2017 09:49

on ‎16-11-2017 09:49

Good morning @Anonymous! Welcome to our forum! Sorry to hear you've lost your SIM card. 😞 Please do check the guide linked above for help and let us know if you need any further advice?

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