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lost ipad

louisa123
Level 1: Joiner
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I have lost my ipad how do I put a stop to the sim and does my insurance cover loss or just damage

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Cleoriff
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Hi @louisa123 

Please follow the advice on this thread

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

You need to report it asap

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @louisa123 

Please follow the advice on this thread

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

You need to report it asap

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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@louisa123 

Re your insurance. You need to check the terms and conditions of the policy. We have no idea which one you have?

Veritas Numquam Perit

Girl in a jacket
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MI5
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How much are you paying per month for insurance?
If covered, you need to call customer services to process the claim http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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