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Level 1: Joiner
Posts: 1
Registered: ‎13-03-2018

locked after restart

I restarted my galaxy s7 and have forgotten my password. is there any way to fix this without doing a hard reset as I dont want to lose everything on the phone.. thanks

Posts: 74,711
Topics: 470
Solutions: 8,468
Registered: ‎04-04-2012

Re: locked after restart

Enter the wrong password around 10 times and you'll get a message asking if you want to unlock with your Google account details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum