Solved: loalty

delboy1940 · ‎10-11-2018

i am thinking of changing my tarriff but why should i lose my loyalty discount

MI5 · ‎10-11-2018

@delboy1940

If you just simply change your tariff, ie move to one allowed in your MyO2, you won't lose your discount.
However, if you upgrade your tariff, you will have to reapply for any discount with customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎10-11-2018

@delboy1940

If you just simply change your tariff, ie move to one allowed in your MyO2, you won't lose your discount.
However, if you upgrade your tariff, you will have to reapply for any discount with customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎12-11-2018

Hi @delboy1940, let us know if you got all the information you needed, or if you have any further questions the community could help you with?

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