on 10-11-2018 08:09
i am thinking of changing my tarriff but why should i lose my loyalty discount
Solved! Go to Solution.
10-11-2018 08:23 - edited 10-11-2018 08:25
10-11-2018 08:23 - edited 10-11-2018 08:25
If you just simply change your tariff, ie move to one allowed in your MyO2, you won't lose your discount.
However, if you upgrade your tariff, you will have to reapply for any discount with customer service.
10-11-2018 08:23 - edited 10-11-2018 08:25
10-11-2018 08:23 - edited 10-11-2018 08:25
If you just simply change your tariff, ie move to one allowed in your MyO2, you won't lose your discount.
However, if you upgrade your tariff, you will have to reapply for any discount with customer service.
on 12-11-2018 16:00
Hi @delboy1940, let us know if you got all the information you needed, or if you have any further questions the community could help you with?