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leaving the contract

Radek
Level 1: Joiner
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Hello,

 I chatted with you about 3 weeks ago because I wanted to cancel the current contract and you said that it is fine to cancel it and that I will receive an email in 14 days about paying off my devices and that the plan automatically finished after this time. Nothing has happened, I have not received any email so far.

 

Thanks
Radek

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MI5
Level 94: Supreme
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Registered:

@Radek 

How to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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