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J21
Level 1: Joiner
Posts: 1
Registered: ‎21-08-2019
Accepted Solution

leaving O2

Hi team,

I have really enjoyed using O2 this year, but as I am moving country I would like to leave O2 and take my number with me, please.

Since I'm on a 12-month contract that started on 12th September 2018, please can I move over before 12th September 2019?

Many thanks indeed,

Julia

Posts: 89,291
Topics: 536
Solutions: 11,663
Registered: ‎04-04-2012

Re: leaving O2

[ Edited ]

@J21 

You can leave anytime but you'll have early termination fees.

All described here Guide: Cancelling Your Contract 

However, you won't be able to use a UK number abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Former Staff
Posts: 5,412
Registered: ‎18-04-2018

Re: leaving O2

Good morning @J21, and welcome to the community sun

 

I'm really glad to hear you've enjoyed being with O2 while you were in the UK! The info above should help you go ahead and cancel your contract, but please let us know if you need anything else Smiley Happy

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