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leaving O2

J21
Level 1: Joiner
  • 1 Posts
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Registered:

Hi team,

I have really enjoyed using O2 this year, but as I am moving country I would like to leave O2 and take my number with me, please.

Since I'm on a 12-month contract that started on 12th September 2018, please can I move over before 12th September 2019?

Many thanks indeed,

Julia

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MI5
Level 94: Supreme
  • 143403 Posts
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Registered:

@J21 

You can leave anytime but you'll have early termination fees.

All described here Guide: Cancelling Your Contract 

However, you won't be able to use a UK number abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@J21 

You can leave anytime but you'll have early termination fees.

All described here Guide: Cancelling Your Contract 

However, you won't be able to use a UK number abroad.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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EmilieT
Former Staff
  • 5434 Posts
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Registered:

Good morning @J21, and welcome to the community sun

 

I'm really glad to hear you've enjoyed being with O2 while you were in the UK! The info above should help you go ahead and cancel your contract, but please let us know if you need anything else slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register? slight_smile
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