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late payment charge

Ghaida
Level 1: Joiner
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Hi i have been late to pay my bill as usually i pay 7 pound extra about the now is the double and i do not get it as my usual bill is 22 pound but now 44

 

 

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Cleoriff
Level 94: Supreme
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@Ghaida 

You need to contact payment management.

Details here Guide: Coronavirus Community Help and Support 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112494 Posts
  • 801 Topics
  • 6704 Solutions
Registered:

@Ghaida 

You need to contact payment management.

Details here Guide: Coronavirus Community Help and Support 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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