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l really need to pay this phone bill off, it's like O2 don't want my money..

Anonymous
Not applicable

i've got an outstanding bill of £46.93, everytime i try to phone up and pay i get transfered to o2 customer service where they ask for tons of passwords which i can't remember at all. All i want to do is pay this bill off so i can use my phone again! This is insane, i've tried for 3 days now to pay this bill off and i keep getting transfered and when i use the online service it just has loads of error messages. 

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Anonymous
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If your My02 is not working then the only way is via 202 from your phone or set up a direct debit.

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Anonymous
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If your My02 is not working then the only way is via 202 from your phone or set up a direct debit.

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
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Registered:

have you tried these methods?

How do I pay my bill?

  1. Click Hereand sign in to My O2
  2. Click 'Pay Your Bill' under the 'My bill summary' section
  3. Follow the easy step by step instructions

 

You can also pay using our automated payment line.

 

Call 2729 from your mobile or ring or 0800 588 4217 from a landline and enter the mobile number you wish to pay.

 

Please Note: If you normally pay by Direct Debit, this may still be requested from your bank if you make a payment within 48 hours of its due date.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Good Afternoon,

 

 

Did you manage to get your bill paid in the end ?

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