keeping same number when change contract

Andrea · ‎31-10-2018

Hi quick question, ive recently changed contrct within o2 and had a new sim which is now activated. i wanted to keep the same mob number and recently filled in a number tranfer form. Has anyone had experience with this and know how long it takes for the number to change? Any help would be appreciated thankyou

MI5 · ‎04-04-2012

Best to call customer service on 202 and ask them to migrate your number.
There isn’t a form to do this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Anonymous · ‎31-10-2018

You know doubt know this already but it's worth saying.

Make sure your old SIM and contract isn't stopped before your number is transferred otherwise the risk is high you'll lose the number.

EmilieT · ‎18-04-2018

Welcome to the forum, @Andrea

@Anonymous and @MI5 shared some good info above, please let us know if this answers your question or if you'd like some further help!

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keeping same number when change contract

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