This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

keeping same number when change contract

Go to solution
Andrea
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎31-10-2018 10:28

on ‎31-10-2018 10:28

Hi quick question, ive recently changed contrct within o2 and had a new sim which is now activated. i wanted to keep the same mob number and recently filled in a number tranfer form. Has anyone had experience with this and know how long it takes for the number to change? Any help would be appreciated thankyou

Message 1 of 4
1,620 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 153546 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on ‎31-10-2018 10:38

on ‎31-10-2018 10:38

Best to call customer service on 202 and ask them to migrate your number.
There isn’t a form to do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,616 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 153546 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on ‎31-10-2018 10:38

on ‎31-10-2018 10:38

Best to call customer service on 202 and ask them to migrate your number.
There isn’t a form to do this.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,617 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎31-10-2018 14:12

on ‎31-10-2018 14:12

You know doubt know this already but it's worth saying.

 

Make sure your old SIM and contract isn't stopped before your number is transferred otherwise the risk is high you'll lose the number.

 

 

Message 3 of 4
1,579 Views

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

‎02-11-2018 10:38 - edited ‎02-11-2018 11:34

‎02-11-2018 10:38 - edited ‎02-11-2018 11:34

Welcome to the forum, @Andrea Wave

 

@Anonymous and @MI5 shared some good info above, please let us know if this answers your question or if you'd like some further help!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,524 Views
0 Kudos
Top Kudoed Authors
View All
Top