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keeping phone number but transfer of account

leah12
Level 1: Joiner
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Registered:

good afternoon!

I would like to take over the payment of my phone on a sim only deal from my parents to myself whilst remaining with my current phone number!

 

please call on ************

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
  • 150315 Posts
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Registered:

@leah12 

You can change the payment details in your MyO2 but you cannot change ownership.

To get it in your name, you must take a contract in your name in order to be credit checked, then migrate the number to the new contract.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150315 Posts
  • 641 Topics
  • 28626 Solutions
Registered:

@leah12 

You can change the payment details in your MyO2 but you cannot change ownership.

To get it in your name, you must take a contract in your name in order to be credit checked, then migrate the number to the new contract.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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