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Level 1: Joiner
Posts: 1
Registered: ‎21-05-2020
Accepted Solution

keeping my number

i have a payg number id like to keep and bring over to my o2 contract i cant work out how to do it. 

can anyone help

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Posts: 88,184
Topics: 738
Registered: ‎14-01-2013

Re: keeping my number

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Posts: 102,191
Topics: 550
Solutions: 13,031
Registered: ‎04-04-2012

Re: keeping my number

@skw 

How to here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number or call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 29: Intuitive
Posts: 4,767
Registered: ‎03-08-2018

Re: keeping my number

Hi @skw 

Welcome to the o2 community forum 

Hope all goes well when you use the information provided by members above.

Good luck TallTrees