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just bought a new phone but want to keep my old number,

Anonymous
Not applicable

have kust bought a phone with micro sim old phone had old style sim, want to keep same number what do i do?

 

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jonsie
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pick up a free sim from your local O2 store. They will also transfer your existing number for you.

Alternatively call customer service who will post you a sim and use the online form to transfer the number.

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jonsie
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pick up a free sim from your local O2 store. They will also transfer your existing number for you.

Alternatively call customer service who will post you a sim and use the online form to transfer the number.
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MI5
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If you already have the new sim you can do it online http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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Once you get your new sim, bear in mind that it can take up to 24 hours for it to activate, but it's usually quicker than that. Turn your phone off and on from time to time, and it will eventually become active.

I DO NOT WORK FOR O2



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Anonymous
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Whenever I've done a sim swap in the past it's never taken more than half an hour but as said it can take up to 24
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