Solved: ive upgraded sim only plan

Anonymous · ‎07-11-2016

I've upgraded a sim only plan but got another 3 sim cards coming ,I only need 1sim card what do I do about the other sim cards coming

MI5 · ‎07-11-2016

3 sim cards is 3 contracts - how did you manage to order 3?
I'd call cs immediately as they will need to cancel the accounts you don't want.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Olamilekan · ‎07-11-2016

Did you order all the other 3 sims ? if you did then you would have to refuse delivery of the other sims.

MI5 · ‎07-11-2016

3 sim cards is 3 contracts - how did you manage to order 3?
I'd call cs immediately as they will need to cancel the accounts you don't want.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎07-11-2016

Are these 3 separate sim only sim orders with separate numbers ?

Or just replacement sims .

This is very important.

Sims are usually sent by Royal Mail and posted through your letter box and can not be refused like handsets delivered by courier.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
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Anonymous · ‎07-11-2016

I don't know it's just said on my account upgrade but is there any way can send them back

Anonymous · ‎07-11-2016

Yeah separate Sims but upgraded tarrif

adamtemp64 · ‎07-11-2016

Check in my o2 as long as only 1 account showing any spare sims can be kept as spares but if and additional numbers show as @MI5 says you need to speak to o2

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎07-11-2016

You need to call cs as I said above.
We can't do anything to influence your orders here, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-11-2016

God what I've done is stupid I didn't even realize

MI5 · ‎07-11-2016

Don't panic. It can be sorted out easy enough.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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