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itemized bill

Glorifindal
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Hi there - I'm not really techy or geeky - so please excuse what may be a dumb question ... but:

 

How do I get itemized bill details ?

 

I need to view my past 2 months calls ...

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Cleoriff
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@Anonymous wrote:
If you go into "What I've Used" does it not list all the calls you have made? You could either print on paper or as PDFs or maybe copy and paste into a spreadsheet? Just had a look on here using Safari and could do that?

@IT's much easier for me to do it that way @Deaverman. As I normally use my laptop to view my billing details and of course, printing it off is pretty easy...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 11 of 20
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Anonymous
Not applicable
Didn't the My O2 App used to detail frequent calls and longest durations of calls too?
Edit: It does, just haven't needed to keep track recently!
Message 12 of 20
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Cleoriff
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@Anonymous wrote:
Didn't the My O2 App used to detail frequent calls and longest durations of calls too?

I am not the one to answer that sadly... as I only recently installed the app on my phone...I still continue to use my laptop regardless wink

Veritas Numquam Perit

Girl in a jacket
Message 13 of 20
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Anonymous
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Yes I think it did
Message 14 of 20
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jonsie
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View my bill, click on 'download as pdf' and all o/g calls and texts are individually listed.

For current listing,  view my bill, scroll down to view previous bills link and then recent charges in the left hand menu.

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Anonymous
Not applicable

 

@Glorifindal wrote:

Hi there - I'm not really techy or geeky - so please excuse what may be a dumb question ... but:

 

How do I get itemized bill details ?

 

I need to view my past 2 months calls ...



@Glorifindal there are no dumb questions here! Do come back with any more questions!

Message 16 of 20
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Tinac12
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How do I get my payg itemized bills?
Message 17 of 20
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MI5
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@Tinac12 wrote:
How do I get my payg itemized bills?

@Tinac12 

How to here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 20
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pgn
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@MI5 wrote:

 


@@wrote:
How do I get my payg itemized bills?

@MI5 @

How to here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096


Does that work if OP's *PAYG*? 

Message 19 of 20
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MI5
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@pgn wrote:

@MI5 wrote:

 


@@wrote:
How do I get my payg itemized bills?

@MI5 @

How to here https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096


Does that work if OP's *PAYG*? 


No, itemised bills not available on PAYG but they posted on a pay monthly board wink

You'd have to call customer service for recent usage. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 20
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