cancel
Showing results for 
Search instead for 
Did you mean: 

itemised bill

Anonymous
Not applicable

Hi, 

 

is it possible to get an itemised bill right up to today. I can only get one up to 29th September on line it seems.

 

Thanks

 

Terri 

Message 1 of 4
1,719 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:
Any costs above your normal tariff allowances will be shown in recent charges.
If the calls were included in tariff you won't see the detail until the next bill is generated.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,714 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 152136 Posts
  • 651 Topics
  • 28988 Solutions
Registered:
Any costs above your normal tariff allowances will be shown in recent charges.
If the calls were included in tariff you won't see the detail until the next bill is generated.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,715 Views

Cleoriff
Level 94: Supreme
  • 128442 Posts
  • 835 Topics
  • 7598 Solutions
Registered:

Hi @Anonymous Bills are produced monthly so when your next one is due it will be available to view

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
1,713 Views

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7167 Solutions
Registered:

Follow these steps to get to charges since your last bill @Anonymous

View your latest bill in My O2

Scroll down to see 6 previous bills and click on one of those.

Scroll down to the bottom of that bill and click on View and print older bills

That will bring up the old style web page

Click on 'recent charges' in the left hand blue menu.

Click on 'what I've used'

Use the drop down box and click on voice calls and you should see numbers called since your last bill. Do the same for text, data and roaming charges. 

Message 4 of 4
1,659 Views