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invalid sim card, Network locked sim inserted

Anonymous
Not applicable

Hello Again,

 

It would seem that I am plagued with problems, I have just bought a Samsung S7 Edge which is unlocked only to find that when I inserted the O2 sim it comes up with Invalid sim card, Network locked sim inserted???

 

It is asking for a unlock code, Any advice would be greatly appreciated .

 

Regards,

 

Sam

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jonsie
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It's the phone that is locked not the sim, so either get the seller to unlock it or return it. You can of course get it unlocked if you know the history of the phone and which network it is locked to. 

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Beenherebefore
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Where did you buy the S7 ?
"My life is a facsimile of a sham"
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MI5
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I'd say the phone wasn't unlocked so you need to request unlocking code from the network it is locked to.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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It's the phone that is locked not the sim, so either get the seller to unlock it or return it. You can of course get it unlocked if you know the history of the phone and which network it is locked to. 

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Anonymous
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Hi,

 

Thanks for that I got intouch with EE to whom it was locked too, They did unlock it for me for a fee.

 

But at least it is ok know. Thanks for everyone's help- advice.

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MI5
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Well done 👍
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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