This is not customer services @CS4 , this is a public customer community.
Which means everyone can see your phone number.
Please edit your post by clicking the little arrow in the top right.
If you need a repair, you need to contact customer services by calling 202 from a pay monthly phone, or 0344 809 0202 from another phone.
If your phone is not working, then use Skype and call 0800 902 0217.
Guide here Guide: A Guide to Skype
Finally try messaging on social media:
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)
Best time to call is 8am.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
