insurance

[CS4]

My Samsung Z Flip 4 phone is damaged, what address to I send it to for repair?

[gmarkj · Accepted solution]

This is not customer services @CS4 , this is a public customer community.

Which means everyone can see your phone number.

Please edit your post by clicking the little arrow in the top right.

If you need a repair, you need to contact customer services by calling 202 from a pay monthly phone, or 0344 809 0202 from another phone.

If your phone is not working, then use Skype and call 0800 902 0217.

Guide here Guide: A Guide to Skype

Finally try messaging on social media:

Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Best time to call is 8am.

[MI5]

@CS4 

You need to book it in with O2.

https://www.o2.co.uk/help/digital-services/o2-insurance

Guide: How to find help & contact O2 

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[CS4]

Hi thanks but I can not see a little arrow in the top right, what page should I be on to see this arrow?

[CS4]

actually I can see it but I can not see an option to edit?

[CS4]

sorry found it finally, thanks