insurance

[nial]

I need to put insurance on my mobile, but can't get through to anyone. also live chat isn't up. what am I meant to do?

[Cleoriff]

@nial 

Shop around for insurance. You will get a better deal from elsewhere and can do it online

[MI5]

@nial 

Search on Google for phone insurance and you will find better deals that you can take out now.

[jonsie]

Bank account or home insurance, add there is the better option.

[O2Sean]

Hi @nial ,

When did you take out the device? you can only add insurance on in the first 28 days of your contract. 

[gmarkj]

If you already have the phone then you won't be able to add o2 insurance.
Check your home insurance and your bank account - either/or may cover you.
Alternatively shop around...

[Bambino]

@nial If you have homeowner's contents insurance check your policy. You may already be covered. Many banks do insurance for mobiles as well.

[nial]

I missed a payment which meant my insurance went valid. once I payed the bill the 02 employee said I had 1 month to put the insurance back on my phone?

[nial]

I missed a payment which meant my insurance went valid. once I payed the bill the 02 employee said I had 1 month to put the insurance back on my phone?

[Bambino]

@nial You'll have to speak to customer service. Best time to call is 8 am.

If missing a payment has canceled your policy, just shop around for a new one elsewhere.