Solved: install esim

Brian20 · ‎31-10-2023

I am setting up my iphone 15 max pro, having upgraded from a 13. How do I activate the esim?

MI5 · ‎31-10-2023

Guide here Guide: Sim Swap: a mini guide 2017 update

You need a new esim pack from O2 or from your MyO2.

If you need a new esim, pop into your local O2 store with photo ID or call 202 from your O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎31-10-2023

@Brian20

Guide here Guide: Sim Swap: a mini guide 2017 update

You need a new esim pack from O2 or from your MyO2.

If you need a new esim, pop into your local O2 store with photo ID or call 202 from your O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎31-10-2023

@Brian20

You use the QR code provided on the esim packet, and then it installs and activates if doing a sim swap from a previous o2 sim card than follow this guide Guide: Sim Swap: a mini guide 2017 update

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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