Solved: insert valid sim card

Anonymous · ‎18-12-2014

Hi from last few days I automatically get a note on my phone screen ''Network unavailable restart your phone with valid sim card''. I have to tap restart option and the phone starts working okay. I am on monthly contract and have Note 4. Any advise please.thank you. Kash

Anonymous · ‎18-12-2014

Hi

Try the SIM card in another phone as a process of elimination.

If It continues look at http://status.o2.co.uk

And an O2 shop can swap your sim over in store too.

View solution in original post

MI5 · ‎18-12-2014

First thing to try would be a new sim card.
Contact CS or call into any O2 shop and they will sort you out.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-12-2014

Hi

Try the SIM card in another phone as a process of elimination.

If It continues look at http://status.o2.co.uk

And an O2 shop can swap your sim over in store too.

jonsie · ‎18-12-2014

Try removing and cleaning the sim card first. .....

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