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incorrect charges

Mudgie1
Level 1: Joiner
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I was checking my O2 account in general, when I noticed a charge for 54 pence for a picture I have sent,as it is dated for today at 19.10 I looked at my phone, I did a long text (which on my contract id free) to a friend but NO picture was sent ! I have tried to go onwebchat but assume from the peculiar non connected questions, that its an automated service,does anyboby have an idea how to get this removed,thank you

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Cleoriff
Level 94: Supreme
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@Mudgie1 

If it was a long text, it may have converted to MMS instead of SMS'

A normal SMS can have anything up to 480 characters. Anything over that it will convert to MMS

Guide: Accidental MMS Sending and How to Avoid it 

Veritas Numquam Perit

Girl in a jacket
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