Solved: if i get a 5g phone and move to an area that does ...

TheRB · ‎19-11-2020

~Could someone help with this question please before I upgrade.

Many thanks in advance Richard

MI5 · ‎19-11-2020

Yes, as with current phones that will drop to 3g if 4g is not available, a 5g phone will drop to 4g or 3g etc if required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎19-11-2020

@TheRB

Yes, as with current phones that will drop to 3g if 4g is not available, a 5g phone will drop to 4g or 3g etc if required.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TheRB · ‎19-11-2020

many thanks for that - R

MI5 · ‎19-11-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

johne53 · ‎26-04-2021

I'm also thinking of buying a 5G phone although there's no 5G coverage here yet (at least, not from O2). How can I find out what coverage is available - and if there are any plans for 5G sometime soon?

MI5 · ‎26-04-2021

@johne53

Only buy regularly checking here O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

johne53 · ‎26-04-2021

That's great - many thanks.

O2

if i get a 5g phone and move to an area that does not have 5g coverage - does it default to 4g?

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