cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone settings when roaming in Europe

GiganticGoat
Level 1: Joiner
  • 3 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Hello

 

I am due to travel and have a query regarding iPhone settings. Do i need to turn ‘roaming on’ in my phone settings or will it ‘just work’ like being in the UK? I ask because of the EU rule stipulating that customers cant be charged extra for using their allowances in another EU country.

 

Cheers

Message 1 of 3
3,197 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
For info, the O2 help is here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 3
3,182 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Yes you still need roaming on as you won’t be connected to your home network but all calls, texts and data will come out of your UK allowances.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
3,194 Views

MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
For info, the O2 help is here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
3,183 Views