Solved: iPhone delivery

Raph · ‎16-04-2022

I ordered an IPhone 13 Pro Max with GUARANTEED next day delivery yesterday however it says the delivery date is expected on the 19th instead of today (16th)

MI5 · ‎16-04-2022

@Raph

It's a bank holiday weekend so I expect couriers will be running a limited service.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎16-04-2022

@Raph

It's a bank holiday weekend so I expect couriers will be running a limited service.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Raph · ‎16-04-2022

Yeah however it said guaranteed next day delivery and I’ve looked up the schedule and they are delivering today yet they haven’t delivered

MI5 · ‎16-04-2022

@Raph

It might be a stock issue.

You'll need to chase it up with O2 mate.

It's their responsibility to get it to you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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