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iPhone data roaming in Spain

Anonymous
Not applicable
Hi all, I have an iPhone with a pay monthly sim and my problem is that it's data roaming doesn't work at all (can't connect to data service, voice and texting works perfectly).

I am in Spain now and the roaming works perfectly fine on the same sim but with an Andeoid phone when I was in the same town a few months ago.

Any advice to get this work?
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Cleoriff
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Hi @Anonymous I can only suggest you try and do a manual search for a network that works properly for you.

It seems to be working on 2G. Just check your settings to make sure you have 3G enabled. ...

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Message 2 of 13
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Anonymous
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Thanks for your quick help @Cleoriff. I tried it now but it seems I can only connect to Movistar, whose parent is the same as O2, Telefonica...and still doesn't connect me to their data network.... I'm stuck....
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MI5
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Have you turned OFF EU roaming?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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I go to Spain frequently and use Movistar with my Samsung phone and never have a problem. Just check your  settings against those shown in the link...make sure they are all correct....https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

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Message 5 of 13
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Anonymous
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If it's just data then use a local sim or wifi where possible
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Anonymous
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Thanks @Cleoriff, @MI5. Data roaming is now working!
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MI5
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What did you do?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Anonymous wrote:
Thanks @Cleoriff, @MI5. Data roaming is now working!

Well done @Anonymous Enjoy your holiday...Happy Dance

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Message 9 of 13
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jonsie
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@Anonymous wrote:
Thanks @Cleoriff, @MI5. Data roaming is now working!

I was going to suggest it was a settings issue, glad you are now sorted slight_smile

Message 10 of 13
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