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iPhone XR ios update

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MrsClart
Level 1: Joiner
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on ‎26-09-2022 18:00

on ‎26-09-2022 18:00

Good evening we recently updated to the latest software, the phone is now useless as its stuck on the apple logo, I have visited the apple store but to no avail its still the same, all help appreciated

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madasaf1sh
Level 78: King of Kings
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on ‎26-09-2022 19:15

on ‎26-09-2022 19:15

@MrsClart 

 

Typical Apple Store Geniuses who dont have a clue..

Apples help guide on this is here https://support.apple.com/en-gb/HT210616

 

If that doesnt work then contact Apple Support at apple.com/support

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎26-09-2022 19:15

on ‎26-09-2022 19:15

@MrsClart 

 

Typical Apple Store Geniuses who dont have a clue..

Apples help guide on this is here https://support.apple.com/en-gb/HT210616

 

If that doesnt work then contact Apple Support at apple.com/support

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
Level 69: Guiding Light
In response to madasaf1sh
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Registered:

on ‎26-09-2022 19:39

on ‎26-09-2022 19:39

Another page here https://thecellguide.com/how-to-fix-an-iphone-xs-max-thats-stuck-on-apple-logo-6353

Apple don't want to know you when out of guarantee (unless you are willing to spend more money)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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