Solved: iPhone Warranty Repair - o2 refresh

Anonymous · ‎24-10-2016

Currently with o2 refresh, iPhone SE has developed a fault, would I be right in saying best go to an Apple Store for warranty repair? o2 faulty goods process looks long winded!

adamtemp64 · ‎24-10-2016

if in warranty yes book a genius appointment first http://www.apple.com/uk/retail/geniusbar/

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64 · ‎24-10-2016

if in warranty yes book a genius appointment first http://www.apple.com/uk/retail/geniusbar/

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎24-10-2016

Yes, definitely go direct to apple.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎24-10-2016

@Anonymous I like that diplomatic sentence 'O2's faulty goods service looks long winded' :smileywink:....Always best to go back to the manufacturer is the general opinion on here. Add to that Apple do seem to give excellent service...

Veritas Numquam Perit

jonsie · ‎24-10-2016

I would urge any customer with a faulty phone to deal directly with the manufacturer irrespective of the type of phone.

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MI5 · ‎24-10-2016

That's unanimous then

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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