This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

iPhone Unlocking

Go to solution
Nat123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-06-2018 10:59

on ‎04-06-2018 10:59

Hi,

 

I'm trying to unlock my iPhone for my partner that is with a different operator.

 

I've tried filling out the online form, but it keeps telling me something has gone wrong without actually telling me what it is?

 

Is there an alternative way of getting this resolved please?

 

Thanks

Message 1 of 3
565 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

on ‎04-06-2018 11:16

on ‎04-06-2018 11:16

Full help guide here @Nat123 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

If needed, you can always call customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
556 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 144313 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

on ‎04-06-2018 11:16

on ‎04-06-2018 11:16

Full help guide here @Nat123 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

If needed, you can always call customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
557 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎05-06-2018 17:08

on ‎05-06-2018 17:08

Hi @Nat123, and welcome to the Community! Let us know if you manage to get the phone unlocked following the Guide linked to above, or if you need further help slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
493 Views
0 Kudos
Top Kudoed Authors
View All
Top