
on 27-11-2013 18:55
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 18:55
I'm in Croydon in South London, and in pretty much most of the town centre in the last few weeks, my phone has displayed 3 or 4 bars/dots of signal, and 3G, but it wont connect to the internet. In other parts of the town it'll show E or GPRS and at least connect albeit slowly, so I'm not sure why when it shows 3G it won't do anything. It works fine out of the town centre and at home, and has previously worked fine, until the last few weeks.
I tried cleaning the SIM but it hasnt made any difference, and as it works elsewhere probably wouldn't be the solution anyway.
Any suggestions as to solutions?
Solved! Go to Solution.
Accepted Solutions
- 27019 Posts
- 247 Topics
- 1614 Solutions
on 27-11-2013 20:07
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 20:07
There is a problem in that area:
Live results for Croydon, London, London
- Sorry we're currently working on a phone mast in this areaYour service might come and go until we've finished.Updated 19:00 (refreshed hourly). Recent faults might not show yet.
Should be fixed soon with a bit of luck.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

27-11-2013 19:04 - edited 27-11-2013 19:06
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
27-11-2013 19:04 - edited 27-11-2013 19:06
Hi,
Next time your there check the service status from your iPhone http://status.o2.co.uk/
Cleaning the sim is one way of heping resolving connection/call problems.
Try : Settings > General > Reset > Reset Network Settings.
Its weird you can connect to 3g data services in some places and not others so it must be that the signal is suffering in the town centre. Remember the signal bars are not 100% accurate.
- 27019 Posts
- 247 Topics
- 1614 Solutions
on 27-11-2013 20:07
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 20:07
There is a problem in that area:
Live results for Croydon, London, London
- Sorry we're currently working on a phone mast in this areaYour service might come and go until we've finished.Updated 19:00 (refreshed hourly). Recent faults might not show yet.
Should be fixed soon with a bit of luck.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
- 16458 Posts
- 313 Topics
- 1316 Solutions
on 27-11-2013 20:59
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 20:59
by using the app o2 gets real time netwrok feedback.
I always use postcode search as croydon coveres a massive area with many masts i used to live in thornton heath and work in croydon all cr postcode .
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

