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Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

I just got my replacement for my lost 16GB 3G today, and its the new 16gb 3GS, im well chuffed Smiley Very Happy


Can you give us more details?
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

I just spoke to O2 customer services, apparently there are more phone deliveries coming in next week. The guy on the phone didnt say whether they are 16GB 3G or 3GS.

I said to him the fact that 16GB 3G are no longer being made, he said then its likely they will replace with 3GS. But that remains to be seen!
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

Should have asked if they have the 3GS 16GB in stock, I forgot :-S!
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

Well he stuffed me on hold in order to check with the insurance team, they dont seem to put you through to the insurance team I guess its to field calls otherwise they would be inundated.
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

Number for the insurance team is 0800 012 1553 Smiley Happy
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

I will call them in the morning then Smiley Happy
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

on wednesday 25/8/09 i claimed and again they said they didnt have any in stock,im going on holiday on tuesday for 2 weeks , so taken my current iphone with me even tho it doesnt vibrate and has a huge peice missing from the bottom of the back case.

i hope i get a nice 3GS when i come back Smiley Very HappySmiley Happy
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

I am in the same situation, I am going away next Friday on business for 2 weeks I am completely lost without my iPhone as I depend on it for my emails.

I will update in the morning as O2 CS told me to phone tomorrow for another update.
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

I rang them again on my way home from work, they say they will give customers with 3G 16GB, 3GSs, although they dont have any of them either! Not sure if they were tell fibbs or not, all I know is I need a Phone that can receive emails!
Anonymous
Posts: 0

iPhone 3G 16gb - successful insurance claim - no stock?

How long ago did you report your problem JK?


Last week Wednesday mate. Was getting fed up waiting for a call from them as they said they would once they get stock in, they never called once so i called them up and spoke to some at the insurance department. They said they've still not got any 3G in stock so they will replace it with a new 3GS.