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iPhone 13

RebelRebel
Level 1: Joiner
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I just upgraded to the iPhone 13 but it’s so much smaller than anticipated. I wanted to know if it’s acceptable to use the 14 day cancellation period to swap to the pro max? Just need advice from anyone who’s done similar. Is it straight forward or are there hidden clauses in the agreement? 

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madasaf1sh
Level 53: Renowned
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@RebelRebel 

 

You need to return it under the 14 day change your mind policy, you do this by calling o2 on 202 from your o2 phone. 

 

You will then need to sign a new Credit Agreement and you will probably be credit checked again as the Pro Max is a more expensive device...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 53: Renowned
  • 3391 Posts
  • 24 Topics
  • 738 Solutions
Registered:

@RebelRebel 

 

You need to return it under the 14 day change your mind policy, you do this by calling o2 on 202 from your o2 phone. 

 

You will then need to sign a new Credit Agreement and you will probably be credit checked again as the Pro Max is a more expensive device...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

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