iPhone 12 Pro Stock

[SteveHUK]

I ordered an iPhone 12 Pro 5G Pacific Blue 128GB and have waited 2 weeks now but still no update on delievery. Has anyone else had the same issue with this model?

[MI5]

@SteveHUK 

Apple are quoting delays of upto 6 weeks on some models but we wouldn't know the exact stock situation with O2.

You need to contact customer service directly.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

[1Jai]

I have also ordered the iPhone 12 pro max but still not update on the order.

[madasaf1sh]

@1Jai

The problem Apple is having getting kit into the UK and then onto the mobile networks.

This is due to lack of Air Freight capacity from Hong Kong ( as most of it comes on Passenger flights).