iPad payment

[sani]

Goodmorning,

I am currently in South Africa and I keep trying to log in but I cannot do so because of the “send a text to your number” I do not have my sim. I would like to pay but there is no way for to me to do so. I have the money in my account waiting to be taken but it has not been taken yet.

[madasaf1sh]

@sani 

If it is due out today, then it will be processed on Monday, if you pay by Direct Debit.. so I would wait until Tuesday, as if you pay now you could end up paying twice. 

If you want to talk to some one about it, then you will need to call +44 800 902 0217 and speak to the Payment Management Team

[pgn]

And Guide: How to Pay Your Bill (Airtime & Device Plans) may give further help if needed. Note you can call the O2 0800 number using Guide: A Guide to Skype - put "+44" in front of the leading "0". Good luck, @sani.