cancel
Showing results for 
Search instead for 
Did you mean: 

iPad Pro not charging

Havva
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I have been trying to get help about my iPad Pro which has died on me it weren't charging so got a new charger which that didn't charger neither so now it's completely dead can't even get into it now so please can someone advice me what to do I tried to ring 02 but limited tried to ring Apple they need the serial number which I can't get because it's in the setting..any advice 

havva//

Message 1 of 4
397 Views
3 REPLIES 3

O2Lorna
O2 Support
O2 Support
  • 192 Posts
  • 0 Topics
  • 22 Solutions
Registered:
If you have the box or the receipt then you should be able to get the number that Apple require.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

signature
Message 2 of 4
393 Views

Havva
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Unfortunately don't I have the box or the receipt but I probably could get it from 02 but there call centres are only for upgrades and billing..

Message 3 of 4
387 Views

jonsie
Level 94: Supreme
  • 92917 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 4 of 4
384 Views