Solved: iPad 2 Mobile Data Account

Anonymous · ‎08-05-2017

I have an O2 SIM for my iPhone 6 and an O2 SIM for my old iPad 2 .

I can administer the account for the the phone through the "My O2" portal.

I'm unable to add the account for the iPad SIM to this portal view.

Ideally, I would like to see all accounts associated with my name in the same view.

Is this possible?

MI5 · ‎08-05-2017

If your iPad sim is a mobile broadband account it is not possible unfortunately.
You can add it to your Myo2 by using the option to bring in other products but you won't be able to see any usage or allowances.
You need to log in specially on the mbb.o2.uk portal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-05-2017

If your iPad sim is a mobile broadband account it is not possible unfortunately.
You can add it to your Myo2 by using the option to bring in other products but you won't be able to see any usage or allowances.
You need to log in specially on the mbb.o2.uk portal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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