on 20-01-2011 17:59
Try the chat line, just browse the shop or phone pages and wait for a chat box to open. Its an excellent service
on 20-01-2011 19:03
i lost my o2 pay and go sim and got a new 1 but want my old number back
If you have a sim with a different number you've done it wrong. o2 replace lost sims free of charge, this carries on the same number with all your credits etc intact as it is the same payg account. A sim with a different number is nothing to do with your account. It's like starting again. Did you ask for a replacement?