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i have lost my phone

sl3
Level 1: Joiner
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Hi my phone is broken, I am getting an error message saying that there is water damage however I haven't dropped it in anything. I pay my insurance, please advise how I go about getting a new phone. 

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Enlli
Level 69: Guiding Light
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https://www.o2.co.uk/help/digital-services/o2-insurance

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8917 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

 

https://www.o2.co.uk/help/digital-services/o2-insurance

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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