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i hadan arragment in place so part of my bill is on hold

Blakey
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my phon is barred but i had an arragmet to part bill only that has been paid until googel get back to me

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Blakey
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phoned barred even though i had an arragement

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jonsie
Level 94: Supreme
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They will still place a restriction on the phone which means calling back again later to be reconnected

try calling

Guide: Coronavirus Community Help and Support 

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O2Stacey
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Hi @Blakey 

Please edit your post and remove your mobile number. This is a public forum and no one can access your account here.

If you had an arrangement you will need to contact the payment managment team and they will remove the bars for you.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Hope this helps

Stacey slight_smile 

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O2Lorna
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Hi

You will need to speak to the payment management team to get this sorted.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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