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i cant get into my account

Anonymous
Not applicable

trying to get into my o2 online ask 2 put phone number in they send a text and you type yhat in but wont let me into my o2 

 

Message 1 of 7
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MI5
Level 94: Supreme
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Registered:
Have you tried the app?
http://www.o2.co.uk/apps/my-o2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Anonymous
Not applicable

@Anonymous There were issues trying to access myo2 earlier today 

Message 3 of 7
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Cleoriff
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Some have had problems. I have been ok via all routes but it needs reporting if still glitching tomorrow

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
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Anonymous
Not applicable

I couldn't access the community or myo2 for a few hours this afternoon 

Message 5 of 7
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jonsie
Level 94: Supreme
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Registered:
Message 6 of 7
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Martin-O2
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Registered:

Hey @Anonymous are you still having problems accessing your My O2 account? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 7 of 7
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