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i cant get into my account

Anonymous
Not applicable

on ‎29-05-2017 20:16

on ‎29-05-2017 20:16

trying to get into my o2 online ask 2 put phone number in they send a text and you type yhat in but wont let me into my o2 

 

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MI5
Level 94: Supreme
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on ‎29-05-2017 20:20

on ‎29-05-2017 20:20

Have you tried the app?
http://www.o2.co.uk/apps/my-o2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

on ‎29-05-2017 20:22

on ‎29-05-2017 20:22

@Anonymous There were issues trying to access myo2 earlier today 

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Cleoriff
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In response to Anonymous
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on ‎29-05-2017 20:51

on ‎29-05-2017 20:51

Some have had problems. I have been ok via all routes but it needs reporting if still glitching tomorrow

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable
In response to Cleoriff

on ‎29-05-2017 21:10

on ‎29-05-2017 21:10

I couldn't access the community or myo2 for a few hours this afternoon 

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jonsie
Level 94: Supreme
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on ‎29-05-2017 21:16

on ‎29-05-2017 21:16

The whole website was down for me all morning.
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Martin-O2
Former Staff
In response to jonsie
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on ‎05-06-2017 14:41

on ‎05-06-2017 14:41

Hey @Anonymous are you still having problems accessing your My O2 account? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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