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http://www.o2.co.uk/contactus

Anonymous
Not applicable

on ‎15-10-2014 17:04

on ‎15-10-2014 17:04

Has anyone ever gone to http://www.o2.co.uk/contactus and logged in and not got "Give us a moment"...

 

I was expecting a chat box to customer services like BT and nPower have?

 

o2 give us a moment.png

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MI5
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on ‎15-10-2014 17:05

on ‎15-10-2014 17:05

It does work fine but some times of the day are busier than others.
There are also a lot of iPhone inquiries taking all the agents time at the moment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎15-10-2014 17:06

on ‎15-10-2014 17:06

Many times, it's working now for me....

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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MI5
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on ‎15-10-2014 17:07

on ‎15-10-2014 17:07

Just went straight in for me.....?

chat.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎15-10-2014 17:11

on ‎15-10-2014 17:11

And me...but this will be one of the worse times.....

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable

on ‎15-10-2014 17:15

on ‎15-10-2014 17:15

That's a first for me !

"Live Chat is unavailable

Come back between 7am and 11pm to speak to our agents"
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Anonymous
Not applicable
In response to Anonymous

on ‎16-10-2014 10:27

on ‎16-10-2014 10:27

Seems that any time between 8am and 8pm is no good for me....

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MI5
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on ‎16-10-2014 11:52

on ‎16-10-2014 11:52

On what device and using which browser?
Any pop up or ad blockers running?
Try lowering your security settings in firewall if on PC etc......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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