
on 05-09-2015 12:30
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on 05-09-2015 12:30
I have just started a contract with O2. How do I set up a direct debit for my pay monthly account?
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05-09-2015 12:36 - edited 05-09-2015 12:38
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05-09-2015 12:36 - edited 05-09-2015 12:38
Hi @Anonymous
This should have been set up automatically for you by O2 when you took out the contract..
*Direct debit
This is the method which is part of O2 terms and conditions when you take out a contract phone and is certainly most convenient way to pay your monthly bill. Account details are given at start of contract and O2 automatically set up direct debit. Paying via direct debit ensures your bill is paid on time. O2 will email the customer the day after the bill is produced. You can check your bill via My O2
Have a look at this help link...
http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982
If you want to change details you can do this via MyO2
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05-09-2015 12:36 - edited 05-09-2015 12:38
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05-09-2015 12:36 - edited 05-09-2015 12:38
Hi @Anonymous
This should have been set up automatically for you by O2 when you took out the contract..
*Direct debit
This is the method which is part of O2 terms and conditions when you take out a contract phone and is certainly most convenient way to pay your monthly bill. Account details are given at start of contract and O2 automatically set up direct debit. Paying via direct debit ensures your bill is paid on time. O2 will email the customer the day after the bill is produced. You can check your bill via My O2
Have a look at this help link...
http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982
If you want to change details you can do this via MyO2
Veritas Numquam Perit
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on 05-09-2015 13:17
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on 05-09-2015 13:17

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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05-09-2015 13:19 - edited 05-09-2015 13:21
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05-09-2015 13:19 - edited 05-09-2015 13:21
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on 05-09-2015 16:58
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on 05-09-2015 16:58
Presumably you have given them your bank details and they will automatically set up 2 direct debits for the phone plan and for the airtime.

