Solved: how to contact customer services online

Anonymous · ‎07-08-2017

Hi,

Can you explain how to contact customer services online? IS there an email address?

Thanks

John

MI5 · ‎07-08-2017

All contact methods here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-08-2017

All contact methods here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎07-08-2017

Hello @Anonymous, welcome to the O2 community!

Just follow @MI5 link and you will find them all

Remember that if you specify the "reason" by clicking on "Tell us what you want to talk about" you will be able to see more options. For example, It is about my account > I'd like to view or pay my bill will display:

Please let us know if we can help you more

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

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