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Level 1: Joiner
Posts: 1
Registered: ‎30-03-2020

how to add a spend cap

Can anyone advise how i can add a spend cap without speaking to O2 customer services, my child has managed to add £70 worth of extra data in lockdown without me knowing. 

 

I have looked all over the website but there is no option i can see, and customer services are not taking any calls or the online chat is not working either.  

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Posts: 100,495
Topics: 546
Solutions: 12,781
Registered: ‎04-04-2012

Re: how to add a spend cap

[ Edited ]

@michellepolson0 

Help here Guide: Spend caps on O2 

Only customer service can do it to a current contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)