This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

how to add a spend cap

michellepolson0
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎30-03-2020 09:10

on ‎30-03-2020 09:10

Can anyone advise how i can add a spend cap without speaking to O2 customer services, my child has managed to add £70 worth of extra data in lockdown without me knowing. 

 

I have looked all over the website but there is no option i can see, and customer services are not taking any calls or the online chat is not working either.  

Message 1 of 2
428 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 152369 Posts
  • 651 Topics
  • 29083 Solutions
Registered:

‎30-03-2020 09:12 - edited ‎30-03-2020 09:13

‎30-03-2020 09:12 - edited ‎30-03-2020 09:13

@michellepolson0 

Help here Guide: Spend Caps & Charge to Mobile on O2 

Only customer service can do it to a current contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
426 Views
0 Kudos
Top Kudoed Authors
View All
Top