how much data have i used?!

[Anonymous]

i was interested to see how much data i had used out of my monthly contract, but when i logged onto my02, there seemed to be two different figures for how much i have used. can any one tell me which is the correct one??!! i want to make sure i dont go over my monthly allowance. i have included screen shots of the two pages i found which show the 2 different figures. the first one was from the 'my allowances- data' part of the summary when you first log onto my 02, the other is from the page when i clicked on 'view recent charge details'

thanks to any one who can help!

[MI5]

Do you have a Blackberry?

[Anonymous]

no htc one x plus

[Anonymous · Accepted solution]

Always go by the one shown on the main my O2 page. The one on the billing pages include things like visual voicemail. You can also check your data usage at wap.o2.co.uk

Hope this helps

[MI5]

VV is only available on an iPhone and wouldn't account for this much difference. I'd suggest your call 202 and ask them to investigate.

[Anonymous]

I know it's only on iPhone but the same happens with a customers blackberry.

[MI5]

Blackberry's never seem to record correctly due to the server compression, hence why I asked in the first post.... I'm just struggling with a difference of 300mb !!

[Liquid]

This issue has prevailed for a long time but it seems rather random which users it targets.

Last one I remember was resolved via asking CS to remove then reinstate the bolt on. They had changed their data package and something went wrong.

Ill try and find the thread for reference.