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how long does it take for o2 to receive a phone with their envelopes?

hybridangel1980
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You know when you think you have the right mobile? But then you think actually you may as well have had what you really wanted thats me at the moment. I sent it back today informing them I'd like an exchange within the 14 day period.
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MI5
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As long as you have told them within 14 days, you're OK.
It will take at least a week or more for o2 to process the return.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable
They have to scan the device back into stock first before a new contract for your preferred phone is ready
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MI5
Level 94: Supreme
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As long as you have told them within 14 days, you're OK.
It will take at least a week or more for o2 to process the return.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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