custom-community-header-logo.text

dabbey · ‎03-09-2020

ive never made an insurance claim,on o2 even though i have been with them for many years now,but have placed a claim,can anyone advise me on how long the whole process takes most apprecated

MI5 · ‎03-09-2020

@dabbey

They say 24 hours although it does depend on stock levels of your replacement phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-09-2020

@dabbey

They say 24 hours although it does depend on stock levels of your replacement phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

dabbey · ‎03-09-2020

thank you

MI5 · ‎03-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

how long%20does%20an%20insurance%20claim%20take%20to%20process

Re connect

Trying to pay my bill

Lost sim

PAC code

Sim only tariff